Terms & Conditions

Purpose Detailing – Terms & Conditions Last Updated: September 21, 2026 By scheduling or purchasing a service from Purpose Detailing, you acknowledge and agree to the following Terms & Conditions. Appointments & Deposits A $35 deposit is required to secure your appointment. Your appointment is not considered confirmed until the required deposit has been received. The deposit will be applied toward the total cost of your scheduled service. Deposits are non-refundable for no-shows or arrivals more than 15 minutes late. If you need to reschedule, please contact Purpose Detailing as soon as possible. Rescheduling is subject to availability. Late Arrivals & No-Shows Please arrive on time for your scheduled appointment. Customers arriving more than 15 minutes late may have their appointment canceled or rescheduled and may forfeit their $35 deposit. Failure to arrive for a scheduled appointment without notice will be considered a no-show, and the deposit will be forfeited. Pricing Prices displayed on our website are based on the selected vehicle type and the expected condition of a typical vehicle. Additional charges may apply for vehicles requiring substantially more time or labor due to excessive: * Pet hair * Sand, dirt, mud, or debris * Stains or spills * Trash * Excessively soiled surfaces * Odors * Other conditions requiring additional cleaning Whenever reasonably possible, Purpose Detailing will inform the customer of significant additional charges before completing the additional work. Vehicle Size & Type Customers are responsible for selecting the correct vehicle category when booking. If an incorrect vehicle type is selected, Purpose Detailing reserves the right to adjust the service price and/or estimated completion time. Personal Belongings Customers should remove valuables and personal belongings from the vehicle before their appointment. Purpose Detailing is not responsible for personal belongings that are lost, misplaced, discarded, or damaged during the detailing process unless caused by our negligence. Please inform us before service if there are any items inside the vehicle that should not be moved or handled. Pre-Existing Damage Before service begins, customers should inform Purpose Detailing of any known damage, loose components, aftermarket modifications, electrical issues, damaged trim, peeling paint, cracked surfaces, or other fragile areas. Detailing can reveal previously hidden scratches, stains, paint defects, wear, or damage that existed before the service. Purpose Detailing is not responsible for pre-existing damage or deterioration that becomes visible during or after cleaning. Service Results We strive to provide high-quality detailing; however, complete removal of every stain, scratch, odor, contaminant, or defect cannot be guaranteed. Some stains, odors, scratches, water spots, paint defects, or other imperfections may be permanent or may require additional services. Results may vary depending on the age, material, condition, previous treatment, and maintenance history of the vehicle. Express Interior Services Express detailing services are maintenance-level services and are not as extensive as our deep interior detailing services. Unless specifically included in the booked service, Purpose Detailing does not remove vehicle seats. Extraction or deep shampooing of seats and carpets is not included unless specifically listed in the service description or purchased as an additional service. Exterior Detailing & Paint Condition Purpose Detailing cannot guarantee the correction or removal of scratches, chips, oxidation, water spots, swirl marks, or other paint defects through a standard exterior detail. Paint correction, polishing, ceramic coatings, headlight restoration, and similar specialty services may have separate requirements, pricing, and expected results. Access to the Vehicle The customer authorizes Purpose Detailing to operate and move the vehicle as reasonably necessary to perform the scheduled services, including moving the vehicle within or around the detailing facility. The customer should notify us of any mechanical, electrical, security, or starting issues before leaving the vehicle. Completion Times Service times listed online are estimates and are not guaranteed completion times. Actual completion time may vary depending on the vehicle’s size, condition, requested services, staffing, and other circumstances. We will make reasonable efforts to notify customers of significant delays. Payment Any remaining balance is due upon completion of the service unless another arrangement has been approved in advance. Additional services requested or approved during the appointment will be added to the final balance. Photos & Marketing Purpose Detailing may photograph or record vehicles before, during, and after detailing for documentation, quality control, and promotional purposes. We will make reasonable efforts not to display personally identifying information such as license plates when using vehicle photos for marketing. Customers who do not want their vehicle used for promotional purposes should notify Purpose Detailing before service begins. Customer Satisfaction If you believe an area included in your purchased service was missed or improperly completed, please contact Purpose Detailing as soon as reasonably possible after receiving your vehicle so we can review the concern. We may request photos or an inspection of the vehicle before determining an appropriate resolution. Right to Refuse Service Purpose Detailing reserves the right to refuse or discontinue service when a vehicle presents unsafe, hazardous, unsanitary, or otherwise unreasonable working conditions. Additional charges or special arrangements may be required for vehicles containing hazardous materials, bodily fluids, mold, pests, needles, or similar health and safety risks. Limitation of Responsibility Purpose Detailing will exercise reasonable care while servicing your vehicle. Nothing in these Terms & Conditions is intended to waive rights or responsibilities that cannot legally be waived under applicable law. Customers remain responsible for disclosing known vehicle conditions that could affect the safe performance of detailing services. Acceptance of Terms By booking an appointment, paying a deposit, dropping off a vehicle, or authorizing Purpose Detailing to begin work, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Purpose Detailing St. Louis Park, Minnesota